How Wallet Data Is Handled
Our Privacy Policy applies when you create an account, verify your phone, sign in from a mobile browser, or contact support about a wallet status. We may record the account details you submit, device and browser signals used for security, transaction references, and messages needed to
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resolve an account matter. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment to the correct account without treating your wallet credentials as public content. We use this material to operate account access, detect unusual activity, answer requests and meet
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applicable obligations. Access and eligibility depends on local law. If you are in Bandung or elsewhere in Indonesia, the same request route applies through the account support path shown on our site.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.